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Holiday Inn employee's calm reaction to woman's racist remark goes viral

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Holiday Inn employee's calm reaction to woman's racist remark goes viral (Craig Brooks via Storyful)

WASHINGTON (STORYFUL) -- This Holiday Inn employee's calm reaction to woman's racist remark is going viral.

Craig Brooks, a 26-year-old guest services employee at Holiday Inn Express, recorded his interaction with a woman who had called him a “f***ing n*****” while trying to book a room over the phone.

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